When destinations are longer than 6 hours, direct flights are not always the best. JET-A-PET will arrange for a comfort stop at an approved kennel facility, where the pet will be cared for by experienced pet handlers. They will be offered food and water and will be walked while awaiting their connection.

By law, all U.S. airlines must offer the following:

• Emergency veterinarian services in case a pet gets sick during the flight.
• Food within 24 hours and water within 12 hours.
• Kenneling facilities on any flight with unexpected layovers or interruptions where the pet will not fly before the next day.

I would like to learn more about quarantine and inoculation requirements before shipping my pet. Where can I get this information?

If you are moving to a new country, you should call JET-A-PET pet shipping and animal transportation for current and accurate information as it pertains to your destination country. JET-A-PET keeps an up-to-date file on the countries that require specific quarantine periods, inoculations, blood testing etc. Every country has its own set of regulations and these change frequently.

I have arrived at my new destination. What's the best way to find a good veterinary for my pet?

The best way to find a new veterinary for your pet would be to visit a local boarding kennel or pet store in your local area. Most of the time they will be able to recommend the best veterinarians in the local area.

My cat has just arrived at our new home from overseas. What should I do about the cat litter?

In order to help a cat adjust to a new home, place several litter boxes throughout the new home since the cat may not be able to find its litter box in the new home.

Where will my pet be stored on the plane during shipping and transportation?

When pets are shipped by air they do NOT fly with luggage. Rather, pets fly in a separate, pressurized, climate-controlled section of the plane. can furnish any size pet with the proper kennel for their utmost comfort and safety.

How does the whole pet shipping process work?  

JET-A-PET's care starts at your home, kennel, veterinary hospital or anywhere you desire. Your pet will be escorted to the airline and checked in for its flight. Upon your pet's arrival at the destination airport, a JET-A-PET associate will be standing by to handle any pet customs clearance, pet documentation finalization, pet release forms and, most importantly, to ensure the safe and comfortable arrival of your pet at its new home. 

Should I feed my pet before shipping?

When preparing your pet for a trip, it is best if they travel on an empty stomach. Water should always be offered, especially in hot weather.

JET-A-PET Tip

Contact us early if your pet has never traveled in an airline-kennel. JET-A-PET will send you the proper size kennel in advance of the transportation date. Put your pet's food dish, blanket and an article of your clothing such as a sock inside the kennel. Leave the door open so your pet feels free to walk in and out. Also take your pet for trial rides. These steps will help your pet become accustomed to the kennel before his international pet shipping experience.

What about kennels for international pet shipping?

All our international pet shipping kennels are airline approved and have ventilation on all four sides. They come in a variety of sizes to fit the needs of any breed of dog or cat. Modified kennels are available for pet shipping to Australia and the the Far East.

Our clients praise us for our expertise in international pet shipping. Please contact JET-A-PET to discuss your shipping needs or to receive a fast, courteous quote from one of our specialists.